1. Place your order
Choose your preferred material and complete your down payment. This secures your order and includes your professional mould kit. If you're not sure about the final design yet, don't worry you'll customize everything later.
2. Receive your mould kit & order form
We'll send you a professional mould kit together with an order form. Here you can specify exactly what you want, including:
- Number of teeth
- Material
- Design
- Moissanite or diamond options
- Any custom requests
Need inspiration? Our Pricing Guide shows all available options before you finalize your order.
3. Take your impressions
Follow the included instructions to take your impressions at home and send everything back using the provided return packaging.
4. Digital design & approval
Once we receive your impressions, we inspect them and create a precise 3D model of your grill. This allows us to achieve an accurate fit before production begins. If there are any issues with your impressions, we'll contact you first.
5. Production
After your 3D design has been finalized and the remaining balance has been paid, production begins. Your grill is then cast, finished, polished and quality-checked by hand.
6. Delivery
Your custom Gaens grill is securely packaged and shipped with tracking.